GM Certified Service Center in Fort Smith, Arkansas
Excellent Customer Service
Fixed Ops Manager
I have over 30 years with General Motors, started as a service tech/shop foreman. I have been service director/ service manager for over 15 years with General Motors new car dealers. I was an automotive instructor in Florida for a few years. I was born in Muncie, Indiana and lived in Florida for over 20 years. I take pride in what I do and feel education is very important. I enjoy fishing, boating, bowling, golf and an old fashion cookout with friends.
Welcome to our website and I hope to meet you at our dealership! I worked in our Service Department for over 7 years where I had the opportunity to meet a lot of people and learn customer service skills. In 2013,†I moved into the Customer Care Specialist, and I get to use the customer service skills I learned in our Service Department every day. My job involves contacting customers to ensure they are ìCompletely Satisfiedî with their experience, contacting customers we havenít seen in awhile to make sure everything is ok with their vehicle and notifying customers when there is recall from General Motors. Itís my goal to keep a customer for a lifetime and earn their family’s business too. I graduated from Southside High School ñ Go Rebels! I enjoy volunteering in my community and have been an active member of the Junior League of Fort Smith since 2005. When Iím not working I enjoy spending time with my family, riding horses, camping, and going to the
I have been in the automotive industry for 7 years. I’m a graduate of Northside High school class of ‘09. I’m a River valley native, I have a daughter, and a wonderful wife. I enjoy on my free time spending time with my family, grilling and watch the Hogs! Come out to the service department where we do our very best to ensure your complete satisfaction.
I have been in the auto industry in Fort Smith, AR since 1988. Throughout that time, I spent several years in auto parts and in tires, managing the Galloway store for two years. I have 12 years experience being a Service Advisor. I would like to take this opportunity to invite all my friends, family, and customers to come see me at Harry Robinson to experience the hometown and family atmosphere.
Welcome to our website, and I hope to meet you at our dealership! I worked as a service advisor since 1997 where I had the opportunity to meet a lot of people and learn customer service skills. It’s my goal to keep a customer for a lifetime and earn their family’s business too. I graduated from Alma High School! I’m a member of Harmony Missionary Baptist Church. I have been happily married for 19 years. I have two beautiful daughters.
Click Here or Call Us at 479-646-8600 to schedule an appointment!