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Harry Robinson Buick GMC

Don’t Forget to Fall Back!

Don’t be that guy who forgets! 🙂
Have a great weekend. Catch up with us on Facebook or Pinterest or Twitter…..Oh! or Google +! 🙂
(If your shopping for a new car or truck click here—>Harry Robinson Buick GMC and please give us the opportunity to earn your business). Thank you!

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November 1, 2013 arkansastrucksHow to's & Other Car Newsarkansas, autumn, community, daylight savings time, fall back, Fort Smith Arkansas, time change

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Hours & Info

6000 S 36th Street
Fort Smith, AR 72908

479-646-8600

Sales
Sun Closed
Mon-Fri 8:00 AM-7:00 PM
Sat 8:30 AM-6:00 PM

Service
Sun Closed
Mon-Fri 7:30 AM-5:30 PM
Sat 8:00 AM-1:00 PM

Parts
Sun Closed
Mon-Fri 7:30 AM-5:30 PM
Sat 8:00 AM-1:00 PM

Body Shop
Sun Closed
Mon-Fri 7:30 AM-5:30 PM
Sat Closed

Instagram

Congratulations to Leona, payroll/HR clerk, our July Employee of the month! #hrbg #wearefamily

Thank you Harry! Snocone days are the best! #harryshere #hrbg #wearefamily

Representing #HRBG at Chaffin’s 7th grade Open House.

*FOCUS* generate appointment & promote customer retention JOB DESCRIPTION: -Generate appointments by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers -Sets minimum of appointments per month based on objectives established by management -Handle all incoming internet leads and sales calls -Make and recieve a high volume of phone calls daily to SCHEDULE APPOINTMENTS FOR SALES/SERVICE -Confirm all appoinments scheduled through the department -Communicate with previous customers and new prospects to identify vehicle needs -Build rapport with customers to establish repeat and referral business -Handle all incoming Internet Leads and sales calls and provide customers with information needed to convert them to appointments -Creativly prospect to new clients through campaigns & social media JOB REQUIREMENTS: -Great customer Service Skills & Motivation to be successfull -Excellent phone presence -Strong Computer & Phone Skills -Be able to create and maintain customer relationships -Prior Sales, Call Center, or BDC Experience preferred -Great Communication and Multi-Tasking Skills -Ability to identify and overcome objections -Possess time management skills and be able to work independetly -Automotive knowledge/experience preferred, but not required -Excellent follow up skills -Professional Appearance BDC members will be required to handle all incoming Internet Leads and sales calls as well as market continuously through Manifest list, customer/orphan owner data bases, lead providers, campaigns and social media with the main focus of appointments continuously scheduled for the Sales and Service Department. Competitive performance-based pay with additional commissions based on customers converted to showroom visits and service appointments, number of vehicles sold, and other contributing sales factors.

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