Customer Experience Manager
Here’s a link to GM’s website where you can look it up yourself if you would prefer: Click here to: Enter your VIN. GM provides information on this website for recalls announced on or after August 20, 1999. This information is available for vehicles in which repairs have not been completed.
Where’s my VIN?
Your VIN is the unique identification for your vehicle and contains 17 alphanumeric characters. It may be found on your state vehicle registration, vehicle insurance, or on the vehicle itself – on the driver’s side dashboard at the bottom of the windshield or on the driver’s side door jamb. Your VIN will not include the letter “i” or the letter “o”, but may include the number “1” or the number “0.”
GM works diligently to communicate recall and program information to affected customers. The GM Owner Center will provide this information as soon as it is available. To view the latest GM recall news, click here.
GENERAL RECALL INFORMATION
How can I tell if my vehicle has been involved in a recall?
GM notifies customers of affected vehicles in writing within 60 days after a recall announcement. GM works to quickly identify affected vehicles and notify owners. Once GM has identified the affected vehicles, those vehicle VINs are loaded onto this site. This process can take several days, but in rare cases it may take longer. Even if your vehicle doesn’t appear here, please check this website at a later date if you believe your vehicle may be involved in a recently announced recall.
If I haven’t received a recall letter in the mail, is there still a possibility that my vehicle has been involved in a recall?
Yes. The vehicle specific information related to a recently announced recall may not be available at the time of the announcement. Recalls are issued by VIN and may not apply to every vehicle manufactured within a model year. There are multiple factors that determine if a VIN will be included in a given recall. For example, your vehicle could have been manufactured at a different time, in a different manufacturing facility or using different parts than those involved in the recalls.
I still have questions. Who should I contact?
It is recommended that you contact your preferred Certified Service Dealer or authorized Saab service center and discuss your concerns with a member of the management team. Ultimately, they will be responsible for completing the recall repairs for your vehicle. The above link takes you to a form which will be sent to Amanda. You can also call or email her and she will be happy to help you.