Harry Robinson Buick GMC Wins Three 2018 DealerRater Awards
Arkansas Buick Dealer of the Year Award
Arkansas GMC Dealer of the Year Award
Customer Satisfaction Award
The DealerRater Dealer of the Year Award recognizes top U.S. and Canadian auto dealers who demonstrate excellent customer service as expressed by consumer reviews written on DealerRater. The Customer Satisfaction award is only given to the top 10% of all dealers in the U.S. and Canada.
Fort Smith, AR – January 25th, 2018 – Harry Robinson Buick GMC has been awarded a 2018 DealerRater Dealer of the Year Award, which recognizes auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews written on DealerRater.com. “Car buyers have spoken and have identified Harry Robinson Buick GMC as the best Buick and GMC dealer to do business with in AR,” said DealerRater General Manager Jamie Oldershaw. “The quality and number of reviews for Harry Robinson Buick GMC speak volumes of the top-notch experiences they provide to customers.” The DealerRater Dealer of the Year Awards are based on reviews by new- and used-car shoppers and those who took their vehicles into dealerships for service. Reviewers evaluated Harry Robinson Buick GMC on its customer service, quality of work, friendliness, pricing and overall experience. Harry Robinson Buick GMC has demonstrated consistently high PowerScore™ ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2017 calendar year.
“Today’s car shoppers pay attention to reviews and a dealership’s online reputation, which makes the significance of the DealerRater Dealer of the Year Awards crucial to dealers looking to thrive in today’s business environment,” added Oldershaw. DealerRater has a reachable audience reach of more than 32 million consumers each month. About DealerRater Founded in 2002, DealerRater, a Cars.com Company, is the world’s leading car dealer review website that connects consumers with the right person at the right dealership. The site offers more than 4 million sales and service reviews across 42,000 U.S. and Canadian dealerships, including a network of more than 6,000 Certified Dealers. DealerRater content has a reachable audience of more than 32 million consumers across the web each month.
Harry Robinson Buick GMC has been awarded a 2018 DealerRater Consumer Satisfaction Award
The Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world’s leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain an average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2017 calendar year. “We’d like to congratulate Harry Robinson Buick GMC and all of our Consumer Satisfaction Award winners,” said DealerRater General Manager, Jamie Oldershaw. “DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it’s clear that Harry Robinson Buick GMC stands out amongst its peers in the U.S.” Harry Robinson Buick GMC has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Harry Robinson Buick GMC’s dealer page will find a “2018 Consumer Satisfaction Award winner” badge on their profile to instantly recognize it as a high quality dealership.
It’s an honor, we’re so excited to win this award every year since 2014! (insert happy dance) -C