Appraisal: What to Expect
What Do Car Appraisers Look For?
It’s important to know what car appraisers look for during their inspection. Here is what to expect:… Read More Appraisal: What to Expect
Tag: Automotive
Gratitude Month: Polly Crable
It’s November, and around here we like to celebrate Gratitude. Throughout the month we will be sharing stories of gratitude from our team members.… Read More Gratitude Month: Polly Crable
Gratitude Month: Skip Hill
It’s November, and around here we like to celebrate Gratitude. Throughout the month we will be sharing stories of gratitude from our team members. Today we celebrate with Skip. Skip is the finance director for #hrbg ”What I’m thankful for” I’M THANKFUL TO HARRY ROBINSON BUICK GMC FAMILY FOR STILL PUTTING UP WITH ME AFTER… Read More Gratitude Month: Skip Hill
Gratitude Month: Shlaine Locust
Today we celebrate with Shlaine. Shlaine is the warranty clerk for Harry Robinson Sallisaw Ford in Oklahoma. … Read More Gratitude Month: Shlaine Locust
Gratitude Month: Marty Phillips
It’s November, and around here we like to celebrate Gratitude. Throughout the month we will be sharing stories of gratitude from our team members.… Read More Gratitude Month: Marty Phillips
Gratitude Month: Renee Durham
Renee just celebrated her 25th anniversary with Harry Robinson Automotive Family. She has been awarded the Patriotic Employer Award, and was recognized as a Woman in Business Leader. Through her leadership our dealerships have become deeply involved in philanthropic efforts for education, fostering, and meeting the needs of children in our community. We are also leaders in the women in automotive community having high representation for women in every department & key leadership roles. I must mention also that for the past three years she has been a finalist for Best of the Best Boss in the Arkansas Oklahoma River Valley.… Read More Gratitude Month: Renee Durham
Gratitude Month: Cathy Creekmore
Today we celebrate with me , Cathy Creekmore. I am the social media director for Harry Robinson Automotive Family I’m doing mine today so I can say HBD Marine Corps!! And, my grandbaby is visiting so I’m all feely today … Read More Gratitude Month: Cathy Creekmore
Best of River Valley Awards
Thanks to our awesome customers! We’re proud to announce that we were honored with several Best of the River Valley Awards by the Northwest Arkansas Gazette. All because of YOUR votes! Best of the River Valley Auto Dealer Service Center Best of the River Valley Auto Collision Center Best of the River Valley Auto Dealership-Finalist… Read More Best of River Valley Awards
BTWednesday: Autocheck Reports
We now have a new website provider, so I wanted to be sure to let everyone know that we still provide an Autocheck report for every used vehicle on our lot. The screenshots below point out the button’s location on the new website, clickable on the search results page (top photo) & on the vehicle’s detail page.… Read More BTWednesday: Autocheck Reports
2020 Pearly Awards
In recent years, we have started a tradition of doing Superlative Awards at our annual Christmas Party. Generally, it’s not an official awards ceremony, it’s more of a fun thing we do after the dinner and before the dancing. They’ve never had an “official” name & they’re always different each year. We have had to… Read More 2020 Pearly Awards
How to Plan a Safe, Comfortable Road Trip for an Unforgettable Summer
How to Plan a Safe, Comfortable Road Trip for an Unforgettable Summer Are you making plans for an epic road trip this summer? Exploring the open road by truck can make for an exciting vacation. Before you start packing those bags, though, you need to take care of a few essential tasks to keep… Read More How to Plan a Safe, Comfortable Road Trip for an Unforgettable Summer
Useful and Cool: Finding the Right Gift for the Car Lover on Your List
Useful and Cool: Finding the Right Gift for the Car Lover on Your List Car lovers are very picky about what goes into their vehicles, and it’s likely that they already have most of what they need and desire. That means Christmas gift shoppers have to be more diligent about doing their homework and learning… Read More Useful and Cool: Finding the Right Gift for the Car Lover on Your List
Sierra Full of Joy 6
We’re excited to kick off Sierra Full of Joy on Tuesday November 27th! Sierra Full of Joy is our annual donation drive to help local foster children. Each year we take up donations for The Children’s Emergency Shelter & The CALL. Fort Smith Children’s Emergency Shelter provides shelter & care, in a safe, structured home-like environment… Read More Sierra Full of Joy 6
Please Vote for Harry Robinson Buick GMC!
We are honored to be among the nominees for River Valley’s Best of the Best 2018! Not only did we receive nominations in Best Collision/Body Shop, Auto Service/Repair, Large Used Auto Dealer & New Car Auto Dealer, but also for Best Place to Work and Best Customer Service! What an unexpected recognition! We strive to… Read More Please Vote for Harry Robinson Buick GMC!
Auto news: 40 Under 40 Retail Honoree Amanda Mendenhall. Harry Robinson Buick GMC, Fort Smith Arkansas
Congratulations to our Service Manager, Amanda!! Amanda Mendenhall AGE: 37 POSITION: Service manager, Harry Robinson Buick-GMC, Fort Smith, Ark. ACHIEVEMENT: In the last year, more than tripled service department profit by more than doubling labor hours per ticket and by performing inspections intended to show customers worn parts on their vehicles Amanda Mendenhall’s recipe for… Read More Auto news: 40 Under 40 Retail Honoree Amanda Mendenhall. Harry Robinson Buick GMC, Fort Smith Arkansas
Best of Best Fort Smith 2018
We would very much appreciate your nominations for this years Best of the Best. You guys have given us awards every year for the past few years, and it’s time for this year’s nominations. We would appreciate your noms in the following categories: 🚗Auto Service & Repair-Dealer 🚙Collision/Body Shop-Dealer 🚗New Auto Dealer 🚙Large Used… Read More Best of Best Fort Smith 2018
Buick Owners-Fort Smith, Arkansas
At Harry Robinson Buick GMC we don’t just sell Buicks, we own them! About 10 of us own Buicks & we are in Love with them. Buick offers the best ride on the road, elegant styling, great gas mileage and luxury!… Read More Buick Owners-Fort Smith, Arkansas
HRBG Women in Automotive
We are proud Women in Automotive ❤ We made a video encouraging women to join us working in the automotive industry. *it was rainy-hence the hair 😂 *its Arkansas, what can ya do 🤷♀️ Some of the great advantages of joining the automotive industry are its Fun, you get to work with cars 😍, you don’t need a… Read More HRBG Women in Automotive
Harry Robinson Buick GMC Wins Three 2018 DealerRater Awards
Harry Robinson Buick GMC Wins Three 2018 DealerRater Awards
Arkansas Buick Dealer of the Year Award
Arkansas GMC Dealer of the Year Award
Customer Satisfaction Award … Read More Harry Robinson Buick GMC Wins Three 2018 DealerRater Awards
CBI Team Fort Smith, Meet Renee Durham
Source: CBI Team Fort Smith Rachel Todd December 7, 2017 Community Influencer Renee Durham We are continuing our CBI Team Fort Smith-River Valley blog series on local Community Influencers. Meet Renee Durham, General Manager of Harry Robinson Buick GMC. Renee has been in the automotive industry since 1996. She has a bachelors degree from UALR and… Read More CBI Team Fort Smith, Meet Renee Durham
Harry Robinson, Time Dealer of the Year Nominee
DETROIT, Dec. 4, 2017 /PRNewswire/ — Ally Financial today announced that 47 auto dealers nationwide have been selected as nominees for the 2018 TIME Dealer of the Year award, one of the most prestigious automotive industry honors, recognizing successful auto dealers who also demonstrate a deep and long-standing commitment to community service. “Only a small fraction of the… Read More Harry Robinson, Time Dealer of the Year Nominee
Harry Robinson Buick GMC Donates Yukon to Fort Smith School Resource Officer
Harry Robinson Buick GMC Donates Yukon to Fort Smith School Resource Officer Fort Smith, Arkansas: Friday, October 20, 2017, at 5:00 pm at Harry Robinson Buick GMC, 6000 S 36th Street, Fort Smith, AR Fort Smith Police Department received the donation of a 2015 GMC Yukon to Fort Smith Public School Resource Officer Travis Watkins.… Read More Harry Robinson Buick GMC Donates Yukon to Fort Smith School Resource Officer
Time Quality Dealer of the Year, Arkansas
This is an exciting announcement! We just received news that Harry Robinson, Harry Robinson Buick GMC has been selected as Arkansas Dealer of the Year for 2018 by the Arkansas Automobile Dealers Association (AADA). With this honor, Harry Robinson is Arkansas’ nominee for the prestigious Time Magazine Quality Dealer Award. Known to us… Read More Time Quality Dealer of the Year, Arkansas
SWTimes Best of the Best Voting
Thank you for nominating us for Best New Car Dealer, Auto Service & Repair, and Collision Center! Voting is this week. Aug 13th-20th! Here’s the link: swtimes.com/best You will be entered to win $250 when you vote in 25 categories. As a local company it means a lot that you nominated us & are voting.… Read More SWTimes Best of the Best Voting
Women in Business discuss key aspects behind their leadership, drive and commitment to serving – Talk Business & Politics
Source: Women in Business discuss key aspects behind their leadership, drive and commitment to serving – Talk Business & Politics On behalf of the Northwest Arkansas Business Journal staff, I am pleased to present to you the 2017 class of Women in Business honorees. If you want to feel inspired, I think you will enjoy… Read More Women in Business discuss key aspects behind their leadership, drive and commitment to serving – Talk Business & Politics
Thursday is Ladies’ Day
We’re introducing Ladies’ Day here at Harry Robinson Buick GMC. Ladies’ Day is every Thursday. Ladies who make a “Ladies Day” appointment will get $10 off an oil change & tire rotation. Here’s the link to make your appointment now: https://goo.gl/1LJFuB You can also give us a call at 479-646-8600, and be sure to mention Ladies… Read More Thursday is Ladies’ Day
Service Specials too good to not share!
Service Specials too good to not share! GM Certified Service Offers: ACDelco Advantage Wiper Blades Buy 1 Get 1 Free March 1-31 2017 Up to $100 Rebate on Select Tires March 1- April 30 2017 Tire Price Match All Local Vendors<–We Always do this! Anytime you find a local tire sale, just copy it, or… Read More Service Specials too good to not share!
We Messed Up, We Missed Something, We Apologize, Here’s Why…
You may have heard that over the weekend, unfortunately, we had a very upset potential customer. I’m not going to mention names or specifics outside of our mistake and what we did to fix it. As soon as us “nerd herd” (internet staff) people found out, we started working on finding the problem and the solution.… Read More We Messed Up, We Missed Something, We Apologize, Here’s Why…
Arkansas Body Shop Files Case for CarFax Reporting Issues…
An Arkansas Body Shop has filed a case with the Attorney General over Carfax reporting issues. Carfax has long used its advertising dollars to convince the consumer that car dealers are out to get you, and the way to combat us from taking advantage of you is the Carfax. The problem with this and the… Read More Arkansas Body Shop Files Case for CarFax Reporting Issues…
Harry Robinson Buick GMC VIP Employee of the Year Awards
At Harry Robinson Buick GMC we pick our employee of the year by having the nominees be the employees of the months for that year and having every employee (almost 100 now!) vote. We call our employees of the month/year VIP because it’s our individual responsibility to each other the be Valuable, Inspiring and Positive.… Read More Harry Robinson Buick GMC VIP Employee of the Year Awards
Sierra Full of Joy 4
Today we kick off our 4th annual Christmas donation drive for local foster children benefitting Children’s Emergency Shelter and The CALL of Crawford/ Sebastian county . Here are their 2016 Wish lists. Follow these links for more information about the Children’s Emergency Shelter & The CALL. The River Valley is blessed to have awesome… Read More Sierra Full of Joy 4
How To Test Drive…You Need to Test Drive
This is a TBT. I was checking out my facebook memories, and this came up. I realized I’d never shared it here. There’s a lot of value in the article, but more importantly there’s a lot of value in test driving a car…here’s the memory. 🙂 I just read an article that stated people shouldn’t… Read More How To Test Drive…You Need to Test Drive
Answering Your Car Buying & Auto Technology Questions
A YouTube series of educational and fun videos in the auto industry. A while back when Jon was our BDC manager & the legendary GMC Go to Guy he created HRBG-TV. His series started off with a bang, then BAM he got promoted to Finance Manager. At that time, with all the changes going on,… Read More Answering Your Car Buying & Auto Technology Questions
Harry Robinson Buick GMC Earns 2016 Women’s Choice Award
Before the formality, I should say one thing, Woo Hoo!!! YAY! Thank you! Yall are the best customers in the world! We love you, we love you, we love you!! muah!! -C 🙂 FOR IMMEDIATE RELEASE Harry Robinson Buick GMC Earns 2016 Women’s Choice Award® Harry Robinson Buick GMC Awarded for Providing an Outstanding… Read More Harry Robinson Buick GMC Earns 2016 Women’s Choice Award
2016 Buick Envision
Fort Smith & the entire River Valley, here’s a first look at the all new Buick Envision!! Envision is the midsize luxury crossover from Buick to be released in the summer of 2016. I’m sharing all the pics I could get my hands on here. Hopefully, we will be getting the Envision in here soon. 🙂 I can’t wait… Read More 2016 Buick Envision
Show Me The Car Facts
Below I have pasted an article I wrote back in 2012. I hope you read through it & read my additional thoughts at the end. 🙂 But first, see the graphic? I see these all the time, and it REALLY should be noted that the carfax is NOT free! Let’s kick off with that. :/ Here’s the… Read More Show Me The Car Facts
2016 Buick Avista Concept
Here’s the (gorgeous) updated Buick Avista Concept unveiled at the 2016 New York International Auto Show. She’s beautiful in red. I I LOVE the interior colors on the update. Check out the “old” one with lots of pic here: 2016 Buick Avista Concept Buick has no plans for making this concept, but the production models… Read More 2016 Buick Avista Concept
Kelley Blue Book Names GMC ‘Most Refined Brand’
DETROIT – GMC today was recognized as the Most Refined Brand in the 2016 Kelley Blue Book Brand Image Awards. It is the third consecutive year the brand has received this award. Brand Image Award winners are based on consumer automotive perception data from Kelley Blue Book Strategic Insights’ Brand Watch study. Brand Watch is… Read More Kelley Blue Book Names GMC ‘Most Refined Brand’
Harry Robinson Buick GMC Wins 2016 Dealer of the Year Award
Harry Robinson Buick GMC Wins 2016 Dealer of the Year Award from DealerRater The distinction is awarded to top-rated U.S. dealerships for online customer satisfaction FOR IMMEDIATE RELEASE Fort Smith, Arkansas February 10, 2016 – Harry Robinson Buick GMC has been awarded a 2016 DealerRater Dealer of the Year Award, an annual recognition given to the… Read More Harry Robinson Buick GMC Wins 2016 Dealer of the Year Award
Extended Warranty: To Buy, or Not to Buy…
The extended warranty…to buy, or not to buy, that is the question, right? I have a case for buying it, but stay with me…it’s a really good case, I promise. The Car…2004 VW Bug for my daughter. If you’re wondering who the pretty girl is, that’s my daughter. We bought the car when she was… Read More Extended Warranty: To Buy, or Not to Buy…
Buick: Way Back Wednesday
I just read a great article about the “Vehicles That Paved the Way for the Buick Avista Concept“, and thought I need to see pics of these fabulous Buicks. So I did what I always do when I’m curious…google it. These are awesome! Some of them we all know, the Wildcat, the GNX, but some of… Read More Buick: Way Back Wednesday
2016 Buick Avista Concept
Beautiful coupe concept from Buick. <3 The Buick Avista Concept far more elegant, far more of a statement, and far more sophisticated. Yet, it echoes the GN and GNX beneath the sheetmetal. It’s still a twin turbo RWD coupe, from Buick. I want one, today would be good. 🙂 –C Update: The… Read More 2016 Buick Avista Concept
Employee Spotlight: Rick | Auto Body Fort Smith
Well friends it is that time of the month again. It is time to spotlight an employee here in Harry’s Body Shop. This month I have chosen to spotlight auto body technician, Mr. Richard Wester. Rick joined our team on March 5, 2014. He is a great technician and we love having him around our… Read More Employee Spotlight: Rick | Auto Body Fort Smith
Pickup Truck of the Year Winner: 2016 GMC Sierra 1500 Denali!
Announcing: Truck Trend’s 2016 Pickup truck of the Year, the 2016 GMC Sierra 1500 Denali! After a full week of testing, followed by another two weeks of scoring and calculations, the staff and editors of Truck Trend are excited to announce that the winner of the second annual Pickup Truck of the Year competition is… Read More Pickup Truck of the Year Winner: 2016 GMC Sierra 1500 Denali!
Catching up…
It’s been crazy around here. Between the remodel, planning next years awesomeness, and getting all my ducks in a row for this year, I’ve been letting my updates go. I apologize for that. The last thing I want to be is inconsistent. I totally dropped the ball with the employee spotlight series, and featuring our… Read More Catching up…
Harry Robinson Buick GMC | GMC Year End Tax Deduction
Business Owners: With the 2015 tax incentives, you could be eligible for up to a total of $25,000 in tax deductions when you purchase qualifying GMC vehicles for your business before 12/31/15. And you can stack up select Business Choice offers and other small-business incentives to get an even bigger haul. To learn more… Read More Harry Robinson Buick GMC | GMC Year End Tax Deduction
Fort Smith: We Have A Foster Care Crisis
It’s not just Fort Smith, it’s Sebastian, Crawford, Franklin, honestly, the entire state of Arkansas has a foster care crisis. We have too many displaced kids & not enough homes for them. We have kids who have grown up in group homes and foster care who are trying to learn how to become productive adults.… Read More Fort Smith: We Have A Foster Care Crisis
Sierra Full of Joy 3
We at Harry Robinson Buick GMC are kicking off our yearly donation drive, Sierra Full of Joy. This is our 3rd exciting year to host this giving event. We hold the Fort Smith community and it’s children close to our hearts. The children of The Call and Children’s Emergency Shelter are especially near and dear… Read More Sierra Full of Joy 3
Connect with the Family: Amanda
This week’s subject is Amanda. If you’ve been here for service you know her! She was one of the best service advisors, and she moved on up to Customer Experience Manager, which suits her quite well because she LOVES our customers! Here’s her pic & bio from our staff page: Amanda Mendenhall Customer Experience Manager amanadam@harryrobinson.com… Read More Connect with the Family: Amanda
2016 Buick Cascada Preview
They haven’t arrived yet. They’re on their way! Just in time for top down rides & picnics! I’m really excited about seeing this new Buick in person. What color is your favorite? I’m kinda obsessed with the picture below. I don’t know why, but I love it. Maybe this is advertising at it’s finest because… Read More 2016 Buick Cascada Preview