Harry Robinson Buick GMC receives three annual awards | via The City Wire, Fort Smith AR

Harry Robinson Buick GMC receives three annual awards
Submitted by The City Wire Staff on Wed, 02/18/2015 – 3:47pm


Harry Robinson Buick GMC has received a 2015 DealerRater Dealer of the Year award, a 2015 DealerRater Consumer Satisfaction Award and a Women’s Choice Award from WomenCertified.

The Dealer of the Year awards are based on reviews by new- and used-car shoppers and those who took their vehicles into dealerships for service. Reviewers evaluated Harry Robinson Buick GMC on its customer service, quality of work, friendliness, pricing and overall experience.

“It’s an honor to be among the top rated dealers in the country & to again be named Dealer of Year for Arkansas for Buick & GMC,” Renee Durham, general manager, Harry Robinson Buick GMC, said in a statement.

DealerRater attracts more than 12 million consumers every year who read more than 1.7 million dealer reviews.

The Consumer Satisfaction Award recognizes auto dealerships that deliver outstanding customer service as rated by online consumer reviews. Consumer Satisfaction Awards are given annually to the top 10% of U.S. new-car dealers based on their PowerScore, as well as all U.S. used-car and Canadian (new and used) car dealerships that meet DealerRater’s Dealer of the Year criteria.

The Women’s Choice Award was based on excellent recommendations from female customers in a customer satisfaction survey conducted by WomenCertified using the dealership’s customer database. Harry Robinson Buick GMC received excellent survey scores in several areas including the overall sales experience, with 9 out of 10 women surveyed saying they would recommend Harry Robinson Buick GMC to their family and friends.

According to WomenCertified, women buy more than half of the new vehicles in the U.S. and influence up to 80% of all car purchases. Also, 65% of service customers at dealerships are women, and women spend more than $200 billion per year on new vehicles and mechanical servicing of vehicles.

“On behalf of everyone here at Harry Robinson Buick GMC, it is such an honor again to be a Women’s Choice Award recipient, and to be the most trusted dealership for women in Arkansas. We are so thankful to our customers for their highest recommendation. Thank you to WomenCertified, our staff & our amazing customers who made this award possible,” Durham said in a statement.

via Harry Robinson Buick GMC receives three annual awards | Business, Political, and Cultural News in Fort Smith and Northwest Arkansas.

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