I’ve been wanting to do this for a while. Being nominated is an honor; winning is awesome! I’m talking about being a VIP Employee of the month. We don’t use VIP’s usual interpretation, we call ourselves Valuable, Inspiring, Positive employees. Our motto being: It’s up to everyone to create a positive culture. Speaking from a… Read More Harry Robinson Buick GMC VIP Employee of the Month
Useful and Cool: Finding the Right Gift for the Car Lover on Your List Car lovers are very picky about what goes into their vehicles, and it’s likely that they already have most of what they need and desire. That means Christmas gift shoppers have to be more diligent about doing their homework and learning… Read More Useful and Cool: Finding the Right Gift for the Car Lover on Your List
Congratulations to our Service Manager, Amanda!! Amanda Mendenhall AGE: 37 POSITION: Service manager, Harry Robinson Buick-GMC, Fort Smith, Ark. ACHIEVEMENT: In the last year, more than tripled service department profit by more than doubling labor hours per ticket and by performing inspections intended to show customers worn parts on their vehicles Amanda Mendenhall’s recipe for… Read More Auto news: 40 Under 40 Retail Honoree Amanda Mendenhall. Harry Robinson Buick GMC, Fort Smith Arkansas
At Harry Robinson Buick GMC we don’t just sell Buicks, we own them! About 10 of us own Buicks & we are in Love with them. Buick offers the best ride on the road, elegant styling, great gas mileage and luxury!… Read More Buick Owners-Fort Smith, Arkansas
We are honored to be voted Times Record 2016 Best of the Best New Car Dealer, Auto Body/ Collision Center & Auto Service Department! It’s exciting and humbling, and we are so, so grateful to all of our customers and everyone who voted for us. The Times Record hosted an amazing awards gala. They… Read More Best of the Best Fort Smith
Before the formality, I should say one thing, Woo Hoo!!! YAY! Thank you! Yall are the best customers in the world! We love you, we love you, we love you!! muah!! -C 🙂 FOR IMMEDIATE RELEASE Harry Robinson Buick GMC Earns 2016 Women’s Choice Award® Harry Robinson Buick GMC Awarded for Providing an Outstanding… Read More Harry Robinson Buick GMC Earns 2016 Women’s Choice Award
Below I have pasted an article I wrote back in 2012. I hope you read through it & read my additional thoughts at the end. 🙂 But first, see the graphic? I see these all the time, and it REALLY should be noted that the carfax is NOT free! Let’s kick off with that. :/ Here’s the… Read More Show Me The Car Facts
Well friends it is that time of the month again. It is time to spotlight an employee here in Harry’s Body Shop. This month I have chosen to spotlight auto body technician, Mr. Richard Wester. Rick joined our team on March 5, 2014. He is a great technician and we love having him around our… Read More Employee Spotlight: Rick | Auto Body Fort Smith
This week’s subject is Amanda. If you’ve been here for service you know her! She was one of the best service advisors, and she moved on up to Customer Experience Manager, which suits her quite well because she LOVES our customers! Here’s her pic & bio from our staff page: Amanda Mendenhall Customer Experience Manager firstname.lastname@example.org… Read More Connect with the Family: Amanda
GM has released the color pallette for the new 2015 Buick Cascada. I’m excited about this car. Buick’s first convertible in 25 years is going to be just beautiful. Graystone Metallic (additional charge – premium paint) Summit White (available on 1SV) Flip Chip Silver Metallic (additional charge – premium paint) Deep Sky Metallic (available on 1SV; additional… Read More 2016 Buick Cascada Colors Released | GM Authority
I wanted to start a little series where we tell you a little about us. I know you can search around this blog and get a great idea of who we are as a company. Hopefully, the idea you get of our company is that we are made up of a great group of fabulous folks… Read More Connect with the Family: Chelsey
So this week has been action packed. We’ve had a great month. Lot’s of vacationing has been going on here & all the while we are just as busy as can be, Thankfully. Firstly, I must say I am so proud of Austin! Here’s the initial story if you missed it. Austin went to Washington… Read More So Much Fun Packed Into One Week
Mike Tisevich! MIke! 🙂 Mike started out working at HRBG in our service department and soon moved over to the body shop. He was an estimator until this year when he was promoted to body shop manager. Mike has taken over and really done a great job. His department has grown substantially in the time he’s been… Read More HRBG May VIP Employee of the Month
You bought a car, now what? Here’s some things to remember after you’ve purchased a new (or new to you) vehicle. Cancel any scheduled payments for the vehicle you traded. This seems like a no brainer, but I’m always surprised at the simple things I over look when something big happens in my life. Buying… Read More 6 Things to Remember After You Buy A New Car
We’re hiring 2 sales staff members. I decided to make a little picture that says a little about who we are because if you’re job hunting it’s good to know where you may end up, right? We are people who care about our customers and our community, we are smiley people, friendly folks, we’re professional… Read More HRBG is hiring 2 Sales Consultants
We got our GM Mark of Excellence Awards in this week. It’s a big honor to get them, and a great reward for hard work. It’s exciting to see everyone getting their awards. General Motors awards those who have achieved excellent customer satisfaction, outstanding product knowledge, and exceeded training goals. Jeremy Lensing, Service Manager- Second… Read More GM Mark of Excellence
Growth is incredible & it’s so awesome to have employees who can be promoted within the company. I love the fact that there are managers here who started out washing cars! It’s one of the top things I love about Harry Robinson Buick GMC. We are growing, you may have noticed we are always hiring… Read More Moving on UP!
It was time to vote for employee of the month for March, the nominations came in, the people voted…it was me. That’s kind of awkward to write about so I’ll do this…It’s awesome! I’m so proud! I was going to write a thank you speech, but then thought someone’s going to think I’m serious so… Read More So Here’s What Happened…
Happy Monday! It was a beautiful weekend. I hope you got out and made some wonderful memories. I got a puppy (Cash 🙂 ) and broke in the new backyard with some deer steak on the grill….well my husband did. Gas prices remain under $2! We got notice late last week that we have retained… Read More Fort Smith’s Cheapest Gas Today
How can we help? That is the question for the ages. It will either elicit a response or scare you away. When someone asks how can I help do you think they are being sincere or are they just giving you “lip service”. Is there a better way for it to be said? What if… Read More How Can We Help?
Today Harry’s here giving out awards! Jerry is lucky enough to win one of our awards for being the most reviewed sales consultant in the month of December. Jon also received prizes for reviews & Pam earned herself an extra vacation day for her reviews. We love to hear feedback from our customers & these guys… Read More Harry’s Here, Jerry Corley’s a winner
Happy Tuesday! Gas prices are awesome again. Road trip gas prices are my favorite gas prices. 🙂 Here are the cheapest gas prices around Fort Smith today. Other exciting news, we were selected for a JD Power Sustained Excellence Award for customer satisfaction. That’s a long way of saying we have a long record of taking… Read More Fort Smith’s Cheapest Gas Today
Offer from Harry Robinson Buick GMC Special Includes Free Membership in NitroFill Auto Club & A Tree Planted in Your Honor. NirtoFill Only $18.95 Why Choose NitroFill? Better Fuel Economy, Longer Tire Life, Enhanced Safety, a Smaller Carbon Footprint… and So Much More. Replacing the air in your tires, and properly maintaining them with NitroFill… Read More NitroFill Special
Here’s the cheapest gas around Fort Smith today! We found our Free Gas Friday winner at McDonalds. Check it out! All of our awesome customer’s are eligible to win Free Gas Friday! All you have to do is buy your vehicle from Harry Robinson Buick GMC & drive it in the River Valley. We… Read More Cheapest Gas Around Fort Smith
Today is #FreeGasFriday here at Harry Robinson. Free Gas Friday is one of the ways we say thank you to our loyal customers. When you buy a new or used vehicle from HRBG and you leave either the back sticker or the front plate from the dealership on your vehicle you can win. We drive… Read More Happy Free Gas Friday!
Congratulations to Zach. He was our Free Gas Friday winner today. I also have to mention Lumpymade his free gas friday début, and was more excited than a kid in a candy store. Here’s the video: We also want to wish all of our May babies a very happy birthday. Including Harry who turned *cough* yesterday!… Read More Free Gas Friday in Fort Smith!
Ignition Switch Recall: Understanding the Safety Recall | General Motors. UNDERSTANDING THE SAFETY RECALL This page is designed to help you understand the recent ignition switch recall a little better. If you are driving an affected vehicle, until the safety recall repairs have been performed, it is very important that you remove all items from your key… Read More Ignition Switch Recall: Understanding the Safety Recall | General Motors
Thank you to David Villa and Auto Dealer Live for inviting me, Cathy, to be on their show to talk about social media at our dealership. I got to talk about how awesome our customers & employees are, so I really enjoyed it. I had a great time. (Hopefully, I can do it again!) … Read More Representing Fort Smith Arkansas!
Brett is awesome! He found this 2010 Cadillac CTS V (with only 1300 miles on it!!!) online. He said as soon as he got on the phone with Alyssa he knew this was the one. Brett flew in from Tennessee today, got picked up from the airport in a sweet 2015 GMC Yukon 😉 ,… Read More Brett’s New Cadillac CTS V
First, do all your research. Get online find out what you like, don’t like and what you’ve got to have. Once you get it narrowed to a few choices it’s time to call or email a few dealerships. It’s a get up and go world, and any good sales consultant will contact you the way… Read More How to Have a No Regrets Test Drive
Harry Robinson Buick GMC named among the Top Dealerships for Outstanding Customer Experience by WomenCertified® WomenCertified®, the voice of the female consumer, is recognizing Harry Robinson Buick GMC as a Top Dealership for Outstanding Customer Experience based on a WomenCertified® Female Customer Satisfaction survey conducted with female customers. “On behalf of everyone here at Harry… Read More Women’s Choice Award
Introducing the Harry Robinson Service Card. If you need tires but can’t afford to pay a lump sum or if you’ve been in an accident & have trouble coming up with the deductible. Here’s a solution. 6 mo deferred Interest & low monthly payments. Use the card for any repair! Call 479.646.8600 to set… Read More Introducing the Harry Robinson Service Card
We are so excited to have been chosen as a top dealership for customer experience by WomenCertified. It’s truly an honor to have been the only dealer in Arkansas chosen for this award. Here’s an article from the SouthWest Times Record about our new achievement:
Click to Enter or see our Facebook Page: Facebook.com/HarryRobinsonBuickGMC
Why Harry Robinson Buick GMC ? LOW PRICES & GREAT DEALS along with GREAT SERVICE! WHY NOT? We “promise” to treat you the way we want to be treated when we make a major purchase. We want you to “feel like a CUSTOMER” and actually “ENJOY the experience” when you do business with Harry Robinson… Read More Hello world!
NitroFill…What IS it?? What does it do??? Here are some answers! CLICK HERE TO MAKE YOUR SERVICE APPOINTMENT AT HARRY ROBINSON NOW!
Here’s the official definition: A QR code (abbreviation for Quick Response code) is a specific matrix barcode (or two-dimensional code) that is readable by dedicated QR barcode readers and camera telephones. The code consists of black modules arranged in a square pattern on a white background. The information encoded may be text, URL, or other… Read More QR Codes?…For Used Car Shoppers!
Thanks and Congrats to Susan & Lorie. We really appreciate the kind words,
Why Harry Robinson Buick GMC ? LOW PRICES & GREAT DEALS along with GREAT SERVICE! WHY NOT? We “promise” to treat you the way we want to be treated when we make a major purchase. We want you to “feel like a CUSTOMER” and actually “ENJOY the experience” when you do business with Harry Robinson Buick… Read More Hello World!