I wanted to start a little series where we tell you a little about us. I know you can search around this blog and get a great idea of who we are as a company. Hopefully, the idea you get of our company is that we are made up of a great group of fabulous folks… Read More Connect with the Family: Chelsey
So, this weeks been kind of hectic. I usually work more and some how relax more during my vacation. This vacation was different in that I didn’t seem to fit much work or relaxing into my schedule. It was a stressful week of baseball which I should be use to but apparently that failed me… Read More This Week at HRBG
So this week has been action packed. We’ve had a great month. Lot’s of vacationing has been going on here & all the while we are just as busy as can be, Thankfully. Firstly, I must say I am so proud of Austin! Here’s the initial story if you missed it. Austin went to Washington… Read More So Much Fun Packed Into One Week
So, every week we get 5-10 requests to sponsor charitable events, a team, 5k, or donations needed in the near future. If you know me at all you know the giving spirit here is one of my favorite things about HRBG, and getting to participate in the process is a dream. Every week, Renee (our GM) and I have… Read More Austin is Going to Washington!
Mike Tisevich! MIke! 🙂 Mike started out working at HRBG in our service department and soon moved over to the body shop. He was an estimator until this year when he was promoted to body shop manager. Mike has taken over and really done a great job. His department has grown substantially in the time he’s been… Read More HRBG May VIP Employee of the Month
You bought a car, now what? Here’s some things to remember after you’ve purchased a new (or new to you) vehicle. Cancel any scheduled payments for the vehicle you traded. This seems like a no brainer, but I’m always surprised at the simple things I over look when something big happens in my life. Buying… Read More 6 Things to Remember After You Buy A New Car
We’re hiring 2 sales staff members. I decided to make a little picture that says a little about who we are because if you’re job hunting it’s good to know where you may end up, right? We are people who care about our customers and our community, we are smiley people, friendly folks, we’re professional… Read More HRBG is hiring 2 Sales Consultants
State Sales Tax Paid on all New Buick, GMC & Used Vehicles purchased May 30th & 31st at Harry Robinson Buick GMC! Call 479-646-8600 and ask for Marty or email him at firstname.lastname@example.org with any questions you have or to schedule a test drive. Here’s today’s #FreeGasFriday winner. Congrats Lisa! Lisa won $50 in free… Read More Find Your Summer Ride!
We got our GM Mark of Excellence Awards in this week. It’s a big honor to get them, and a great reward for hard work. It’s exciting to see everyone getting their awards. General Motors awards those who have achieved excellent customer satisfaction, outstanding product knowledge, and exceeded training goals. Jeremy Lensing, Service Manager- Second… Read More GM Mark of Excellence
The VIP (Valuable, Inspiring, Positive) Employee of the Month program has become one of the highlights of the month for everyone here. Everyone is so excited for the winner and so proud for them it’s just awesome. We’ve only been doing this since January & every time a new winner is announced I’m reminded how… Read More HRBG (VIP) Employee of the Month
Growth is incredible & it’s so awesome to have employees who can be promoted within the company. I love the fact that there are managers here who started out washing cars! It’s one of the top things I love about Harry Robinson Buick GMC. We are growing, you may have noticed we are always hiring… Read More Moving on UP!
United Way of Fort Smith has a yearly campaign called Day of Caring, and we have had the pleasure of being involved last year & again this year. The Day of Caring is such a wonderful day! There were almost 100 projects needing volunteers today. The beauty is many, many projects were able to be… Read More Day of Caring
We decided it was a great year to start a new program for employees. 🙂 HRBG VIP (Valuable, Inspiring, Positive) Employee of the Month. We took internal nominations via manager email & selected 10 random employees to vote on the nominations. Here are the nominations: I would like to nominate Mike Tisevich as employee of the… Read More HRBG (VIP) January Employee of the Month
Happy Monday! It was a beautiful weekend. I hope you got out and made some wonderful memories. I got a puppy (Cash 🙂 ) and broke in the new backyard with some deer steak on the grill….well my husband did. Gas prices remain under $2! We got notice late last week that we have retained… Read More Fort Smith’s Cheapest Gas Today
BUICK HONORS Like sports teams, automakers often have one or two stars that dominate the spotlight. Buick, on the other hand, boasts an entire lineup of owner-pleasing, award-winning performers. Take a look. NHTSA FIVE-STAR OVERALL VEHICLE SCORES FOR SAFETY Buick is the only car company to have received National Highway Traffic Safety Administration (NHTSA) 5-star… Read More Buick Accolades
Looks like we went up just a bit. Maybe this is where we are going to stick for a while? I also got some good news last week. Incase you haven’t heard, Harry Robinson Buick GMC was named the Arkansas Dealerrater Dealer of the Year for Buick & GMC for the second… Read More Fort Smith’s Cheapest Gas Today
How can we help? That is the question for the ages. It will either elicit a response or scare you away. When someone asks how can I help do you think they are being sincere or are they just giving you “lip service”. Is there a better way for it to be said? What if… Read More How Can We Help?
Nothing but good news here! Today is the first work day of what I declare to be an awesome work week! Last week was awesome, and I have no doubt this week will be even better. I’m so thankful for my job, the people I work with, and our customers. (just had to get… Read More Fort Smith’s Cheapest Gas Today
Happy Tuesday! Gas prices are awesome again. Road trip gas prices are my favorite gas prices. 🙂 Here are the cheapest gas prices around Fort Smith today. Other exciting news, we were selected for a JD Power Sustained Excellence Award for customer satisfaction. That’s a long way of saying we have a long record of taking… Read More Fort Smith’s Cheapest Gas Today
When you think car salesman you think….what? My friend Joey did some research on the subject. Here’ s what he found: “The average car buyer believes their salesperson is making thousands on a new car sale when in reality they are only making $100-$200. The thousands thought being paid out puts the consumer in the mind… Read More The Secret Life of a “Car Salesman”
We hope you had a Merry Christmas and a very blessed holiday season. We look forward to the new year & the wonderful things in store for all of us here at HRBG & pray you have a prosperous & blessed new year as well. We are offering State Sales tax paid through Dec… Read More Merry Christmas, Sales Tax Paid
Before we get to gas prices, I would like to thank everyone who donated gifts or money to area foster kids. We wrapped up Sierra Full of Joy 2 yesterday since DHS likes to have the gifts early. All donations are going to Megan of The Call & Ashley of Children’s Emergency Shelter. (I’ll have a blog… Read More Fort Smith’s Cheapest Gas Today
Wow what a week! We have Thanksgiving coming right upon us & turn around and it’s Black Friday. It’s a crazy week around HRBG because we are gearing up for Black Friday, and one of the best things about that (to me) is no Black Friday fighting. I am big on Thanksgiving & I proudly… Read More Thanksgiving, Travel & Black Friday
Harry Robinson Buick GMC Rewards Loyal Shoppers With Free Gas Friday Promotion | Edmunds.com. Thank You Edmunds! FORT SMITH, Arkansas — Rewarding loyal customers is fueling Harry Robinson Buick GMC’sFree Gas Friday promotion. A pair of employees cruise area businesses each Friday and the owner of the first Buick or GMC they see sporting a Harry Robinson… Read More Harry Robinson Buick GMC Rewards Loyal Shoppers With Free Gas Friday Promotion | Edmunds.com
We are adding to our staff! This is soooo exciting! Harry Robinson Buick GMC is located at 6000 S 36th Street in Fort Smith, AR. Email your resume to Jackiem@harryrobinson.com.
We added a VIP Transportation concierge as a way to expand the VIP program to the service center! Our VIP concierge Serenity is here to extend the VIP experience to all of our service customers. We have always offered shuttle service as well as two waiting rooms, free coffee, free wi-fi, vending area & kids areas, and now… Read More Another Reason You’re Always a VIP at HRBG!
We have officially been press released. 🙂 Cathy Nesbit & Alyssa Safty are Finalists for DrivingSales 2014 Best Idea Award Cathy Nesbit of Harry Robinson Buick GMC to present Free Gas Friday on stage at the DrivingSales Executive Summit Fort Smith, AR and Salt Lake City, UT –September 12, 2014– Cathy Nesbit, Social Media Director… Read More Best Idea Award Finalists
Offer from Harry Robinson Buick GMC Special Includes Free Membership in NitroFill Auto Club & A Tree Planted in Your Honor. NirtoFill Only $18.95 Why Choose NitroFill? Better Fuel Economy, Longer Tire Life, Enhanced Safety, a Smaller Carbon Footprint… and So Much More. Replacing the air in your tires, and properly maintaining them with NitroFill… Read More NitroFill Special
Alyssa & Cathy Presenting Best Idea at DrivingSales Executive Summit As finalists in the Best Idea Contest, we are super excited to have been chosen to present on the main stage at (#DSES2014) the Driving Sales Executive Summit in Las Vegas! We are honored to be recognized as professionals & experts in the automotive field.… Read More Alyssa & Cathy Presenting Best Idea at DrivingSales Executive Summit
Thanks to the best team & the most AWESOME customers we had a record breaking month in every department! Thank you, Thank you, Thank you River Valley!! If you are in the market for a New Buick or GMC, any make & model of preowned vehicle, a place to get your car maintenanced or serviced, a great… Read More Thank you River Valley!
Come experience the Harry Robinson Buick GMC difference! Harry Robinson Buick GMC is the Fort Smith community’s choice for new Buick, GMC and Pre-owned models in every make. Shop local! Our Body Shop and Service department can work on every make model. We want to provide the best dealership experience you have ever had! We… Read More Here’s What We’re All About At HRBG!
Thanks so much to Tommy & all the guys at ESPN Radio for throwing us this awesome cookout! The food was great and we had an awesome time celebrating!
Happy Administrative Professional’s Day to our favorite admin ladies, Theresa, Tamie, Angela, Annie, Lacey, Tammy B, Kyla, Michelle & Alexis!! Thanks for letting me order lunch with you guys too! 🙂
It’s Monday! YAY! I’m trying to hype myself into being excited about it. (I had quite the busy baseball weekend)… Speaking of, Scott & Renee’s son was busy winning a National Championship for power lifting at the Natural Athlete Strength Association Championships in Oklahoma City this weekend! How awesome is that?! We are so proud of you… Read More It’s Monday…WooHoo…
Happy Free Gas Friday! She was in the drive thru at Chick-fil-A in Fort Smith. We totally ran off without getting this lady’s name. I feel bad about that. We were so focused on not causing a traffic jam in the drive thru that we just went into hurry mode. Hopefully, she’s enjoying her free… Read More Free Gas Friday in Fort Smith!
Thank you to David Villa and Auto Dealer Live for inviting me, Cathy, to be on their show to talk about social media at our dealership. I got to talk about how awesome our customers & employees are, so I really enjoyed it. I had a great time. (Hopefully, I can do it again!) … Read More Representing Fort Smith Arkansas!
How cool is that for a Throwback Thursday?! A lady happened to show up looking to trade up today. I couldn’t miss out on the opportunity to get such an awesome tbt pic. Check out our current Buick Regal inventory. If you’re interested in test driving a Regal GS or any vehicle in our… Read More TBT Buick Regal GS Style
Loyalty is more valuable than jewels! Today we found our winners at Tolzman’s Jewelry in Fort Smith. The Collin’s not only purchased their Buick Enclave from us they are awesome Certified Service customers as well. Mr. Collins had the nicest things to say about our Amanda! We are so happy to have found them today. They were… Read More Free Gas Friday in Fort Smith
Happy Free Gas Friday! Today we found our winner at Ross Explorations. We found a company truck. We are thankful for fleet business too! Cathy (with a C, like me), was a great winner! Check out the video. Not only is it Free Gas Friday, it’s also Employee Appreciation Day & we have had an… Read More Free Gas Friday, $250 Giveaway, VIP’s & More
Congratulations to our Alyssa! She was featured in this article for Cars.com. Thank you to Jon Aderson & Cars.com for featuring her quote. Also, a big thanks for recognizing the customer’s desire for transparency & the modern sales staff’s true willingness to be truly helpful & transparent. What are dealers doing to Go Mobile? Posted… Read More Congrats to Alyssa
Exciting News!! Harry Robinson Buick GMC has been recognized as the Arkansas Dealer of the Year for Buick & GMC by DealerRater. Thanks for all of your excellent reviews! Thank you, Thank you, Thank you! We were one of only two Arkansas dealerships chosen this year. See link for details: http://www.dealerrater.com/dealer/Harry-Robinson-Buick-GMC-review-6327/
Women Rule here at Harry Robinson Buick GMC! I’m very proud to work with all of these amazing ladies!
UPDATE: As of 9/1/2016 We no longer offer CarFax service. We now offer AutoCheck services and would be happy to offer a free Autocheck report for any vehicle. Thanks! –Cathy I’m happy to announce that for the next year we will run a Free Carfax on any vehicle for all Fort Smith & River Valley… Read More Free Carfax-ANY Vehicle
First, do all your research. Get online find out what you like, don’t like and what you’ve got to have. Once you get it narrowed to a few choices it’s time to call or email a few dealerships. It’s a get up and go world, and any good sales consultant will contact you the way… Read More How to Have a No Regrets Test Drive
Check out the Memorial Day Sales Event at Harry Robinson Buick GMC! Call or Text Alyssa at 479-629-2705 Click to see our GMC Inventory! Don’t forget we also have the biggest & best Pre-Owned Selection in the River Valley!
Harry Robinson Buick GMC and Renee’s beautiful face were featured along with the other Women’s Choice Award Dealerships. We are honored to have been chosen, and thankful to our awesome customers for making this award possible. It’s great to be the only dealership in Arkansas chosen for this award. (I know the ad says we… Read More Harry Robinson Buick GMC featured in USA Today
Harry Robinson Buick GMC named among the Top Dealerships for Outstanding Customer Experience by WomenCertified® WomenCertified®, the voice of the female consumer, is recognizing Harry Robinson Buick GMC as a Top Dealership for Outstanding Customer Experience based on a WomenCertified® Female Customer Satisfaction survey conducted with female customers. “On behalf of everyone here at Harry… Read More Women’s Choice Award
For a while now we have been asking our customers for reviews and you guys have been amazing! You always have the kindest things to say and we appreciate that so much. Recently we added a feedback page to our own website to make it easier for potential customers to study up on how people… Read More Harry Robinson Buick GMC Customer Feedback
First let’s get to the bottom of what a diagnostic fee is. Just like you go to the Dr. for a diagnosis when you’re sick, you will bring your vehicle into the service center for a diagnosis when it is sick. Diagnosis is simply the process in which a technician diagnoses a problem or issue with your vehicle. This process takes time, knowledge and expertise, and is why service centers… Read More What’s up with the Diagnostic Fee?